Each clue includes an accepted answer and a short explanation for the reveal.
First Week
100: This person helps a new employee navigate day-to-day questions outside formal training. Answer: Onboarding buddy. An onboarding buddy gives a new hire a friendly, low-pressure place to ask practical questions.
200: This meeting aligns a new hire and manager on priorities, expectations, and early support. Answer: Manager one-on-one. A dedicated one-on-one creates space to clarify expectations before work accelerates.
300: This document outlines a role's responsibilities and expected outcomes. Answer: Job description. The job description is the starting point for discussing responsibilities and success measures.
400: This plan organizes the first month, second month, and third month into clear milestones. Answer: 30-60-90 day plan. A 30-60-90 day plan turns onboarding into a sequence of achievable outcomes.
500: This short reflection at the end of the first week identifies questions, blockers, and support needed next. Answer: First-week check-in. A first-week check-in helps the manager resolve uncertainty before it becomes a larger problem.
Tools
100: This security service lets an employee use one trusted login across multiple workplace tools. Answer: Single sign-on. Single sign-on reduces password reuse and gives IT one place to manage access.
200: This shared system is normally used to assign work, owners, and due dates. Answer: Project management tool. A project management tool makes responsibilities and progress visible to the team.
300: This searchable collection stores procedures, policies, and answers to common internal questions. Answer: Knowledge base. A knowledge base helps employees solve repeat questions without waiting for a meeting.
400: This calendar status tells coworkers when focused work should not be interrupted. Answer: Focus time. Blocking focus time creates an explicit expectation that deep work should be protected.
500: This step confirms that a new employee can access every required system before training begins. Answer: Access check. An access check prevents the first training session from becoming an IT troubleshooting session.
Communication
100: This message should state the decision, owner, deadline, and next step after a meeting. Answer: Meeting recap. A clear recap prevents different interpretations of what the group agreed to do.
200: This communication method is better than chat when a topic needs nuance, discussion, or a sensitive tone. Answer: Conversation or meeting. Real-time conversation is often safer when tone and context matter.
300: This practice gives teammates the background and reasoning they need before asking them to act. Answer: Sharing context. Context helps people make better decisions without repeatedly asking why the work matters.
400: This role keeps a meeting moving, watches time, and confirms decisions. Answer: Facilitator. A facilitator protects the agenda and makes sure the group leaves with clear outcomes.
500: This response repeats the request in your own words to confirm that you understood it correctly. Answer: Clarifying summary. A clarifying summary catches misunderstandings before work begins.
Customers
100: This step comes before proposing a solution because it identifies the customer's actual need. Answer: Discovery. Discovery separates the customer's underlying problem from the first solution they mention.
200: This record explains the customer's goal, recent activity, and open concerns before a call. Answer: Customer account notes. Good account notes let teammates continue the relationship without asking the customer to repeat everything.
300: This action sends a customer issue to a person with the authority or expertise to resolve it. Answer: Escalation. Escalation is appropriate when the current owner cannot safely or promptly resolve the issue.
400: This message confirms what will happen next and when the customer should expect an update. Answer: Follow-up. A specific follow-up builds trust even when the final answer is not ready yet.
500: This metric asks whether a customer would recommend the product or service to someone else. Answer: Net Promoter Score. Net Promoter Score is one common way to measure customer advocacy.
Culture
100: This behavior means raising a concern early, while there is still time to respond. Answer: Speaking up. Healthy teams reward early warnings instead of waiting for a problem to become unavoidable.
200: This practice recognizes a teammate's specific contribution and explains why it mattered. Answer: Meaningful recognition. Specific recognition reinforces behaviors the team wants to repeat.
300: This habit records an important choice and its reasoning so people can understand it later. Answer: Decision documentation. Documented decisions reduce rework and help new teammates understand prior context.
400: This team behavior means admitting uncertainty and asking for help before a deadline is at risk. Answer: Psychological safety. Psychological safety makes it easier to surface questions and mistakes early.
500: This closing activity asks participants to name one lesson and one action they will take next. Answer: Reflection. Reflection helps a group convert a training experience into a practical next step.
host guide
Turn the idea into a game that fits the group.
Use these practical recommendations while you customize the board and prepare the room.
How to use this template
Click the board tiles to preview every clue and answer. Open the template in the builder to customize it, choose teams, test one clue, and launch the private host controls.
Remote variation
Share the player display, keep host controls private, and choose device buzzers, chat answers, or one captain per team.
In-person variation
Project the board, place participants into teams, rotate the spokesperson, and prepare one tie-breaker before the event starts.
Make it specific
Replace generalized examples with accurate company details, remove confidential information, and add explanations that reinforce the purpose of the session.
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